Terms of Service

Effective Date: March 16, 2025

Last Updated: February 26, 2026

1. Acceptance of Terms

By accessing or using our services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you may not use our services.

2. Services Description

512 Details provides mobile car detailing services, including but not limited to:

• Interior Detailing
• Baseline Valet
• Elite Detail
• Presidential Detail
• Maintenance Detail
• Additional services as described on our website

Service availability and pricing may vary based on location, vehicle type, and other factors.

3. Booking and Appointments

3.1 Booking Process

• Bookings can be made through our website or by contacting us directly
• You must provide accurate information when booking
• Bookings are subject to availability and confirmation

3.2 Confirmation

We will confirm your booking via email, phone, or SMS. Services are not guaranteed until confirmed by 512 Details.

3.3 Changes to Bookings

To reschedule or modify a booking, contact us at least 24 hours in advance. We will do our best to accommodate changes, subject to availability.

3.4 Cancellation Policy

• By Customer: Cancellations must be made at least 24 hours before the scheduled appointment. Cancellations made less than 24 hours in advance may incur a cancellation fee of 50% of the service cost.
• By 512 Details: We reserve the right to cancel or reschedule appointments due to weather, emergencies, or other unforeseen circumstances. In such cases, we will notify you promptly and offer to reschedule or provide a full refund.

4. Payment Terms

4.1 Pricing

Prices are listed on our website and may vary based on:

• Service type
• Vehicle size and condition
• Additional services or add-ons
• Location (travel fees may apply for certain areas)

4.2 Payment Methods

We accept the following payment methods:

• Cash
• Bank transfer
• Other methods as agreed upon

4.3 Payment Timing

Payment is due upon completion of services unless otherwise arranged. For certain services or packages, a deposit may be required at the time of booking.

4.4 Refunds

Refunds will be considered on a case-by-case basis for unsatisfactory service. Please contact us within 48 hours of service completion to discuss any concerns.

5. Service Conditions

5.1 Access Requirements

You must provide:

• Safe and accessible location for service
• Access to water and electricity (if required)
• Clear information about vehicle location and access

5.2 Vehicle Condition

• You must disclose any pre-existing damage, stains, or issues with your vehicle
• We are not responsible for pre-existing damage or issues not disclosed
• Severely soiled or contaminated vehicles may require additional time and cost

5.3 Personal Items

• Remove all valuables and personal items before service
• We are not responsible for lost, damaged, or stolen items left in vehicles

5.4 Weather Conditions

Certain services may not be possible in adverse weather conditions. We will contact you to reschedule if necessary.

6. Limitation of Liability

6.1 Service Warranty

We strive to provide high-quality services. However, results may vary based on:

• Vehicle age and condition
• Pre-existing stains or damage
• Material type and quality

6.2 Liability Limitations

To the fullest extent permitted by law:

• Our liability is limited to the cost of the service provided
• We are not liable for pre-existing damage or wear
• We are not liable for indirect, incidental, or consequential damages
• We maintain appropriate insurance coverage for our services

6.3 Damage Claims

If you believe damage occurred during our service:

• Notify us immediately (within 24 hours)
• Provide photographic evidence
• Allow us to inspect the damage
• Claims will be assessed and resolved in good faith

7. User Accounts

7.1 Account Creation

To book services, you may create an account. You are responsible for:

• Providing accurate information
• Maintaining the security of your password
• All activities that occur under your account

7.2 Account Termination

We reserve the right to suspend or terminate accounts that violate these Terms or engage in fraudulent activity.

8. Intellectual Property

All content on our website, including text, graphics, logos, and images, is the property of 512 Details and protected by copyright laws. You may not:

• Copy, reproduce, or distribute our content without permission
• Use our branding or trademarks without authorization
• Create derivative works based on our content

9. Customer Conduct

You agree to:

• Treat our staff with respect and professionalism
• Provide accurate information
• Be present or available during the appointment
• Not interfere with our work

We reserve the right to refuse service to customers who are abusive, threatening, or disruptive.

10. Privacy

Your use of our services is also governed by our Privacy Policy. Please review it to understand how we collect, use, and protect your information.

11. Disclaimers

Our services are provided "as is" and "as available." We make no warranties, express or implied, regarding:

• The quality, accuracy, or reliability of our services
• Uninterrupted or error-free website operation
• Complete removal of all stains or odors

12. Indemnification

You agree to indemnify and hold harmless 512 Details, its owners, employees, and agents from any claims, damages, or expenses arising from:

• Your violation of these Terms
• Your violation of any law or regulation
• False or misleading information you provide

13. Governing Law

These Terms are governed by the laws of Ireland. Any disputes will be resolved in the courts of Ireland.

14. Dispute Resolution

If you have a concern or dispute, please contact us first. We will work in good faith to resolve issues amicably before pursuing legal action.

15. Changes to Terms

We may update these Terms from time to time. Changes will be posted on this page with an updated "Last Updated" date. Continued use of our services after changes constitutes acceptance of the updated Terms.

16. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.

17. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and 512 Details regarding our services.

18. Contact Information

For questions about these Terms of Service, please contact us:

By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.